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Our Response to Covid-19

We thought you might like to know what we’re doing to keep each other safe during this difficult time.

But first we want to say thanks to every single one of our amazing colleagues, we just can’t thank you enough for what you’re doing right now.

We're working hard to serve you and here's what you can expect in stores:

  • We’re following social distancing and limiting numbers of customers in store at any one time
  • We’re receiving daily deliveries and working quickly to re-stock shelves
  • We’re cleaning stores regularly throughout the day
  • We’re recruiting new team members as quickly as possible
  • Our stores are closing slightly earlier for the time being, at 8pm Monday to Saturday. Sunday opening hours remain the same.

Please keep visiting this page for the latest information.

Thanks for your understanding and support, it’s really appreciated.

*Excludes pet food, baby food and formula. Either the main ingredients are British, or the products are produced in Britain. The proportion of qualifying products is rounded up to 8 out of 10 because some products are sourced from overseas when they are out of season in the UK. See in-store for details.