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Terms & Conditions

1. Information about this Website and these Terms & Conditions

This website for Jack’s (the “Website”) is operated by Tesco Stores Ltd trading as Jack’s (part of the Tesco Group), a company registered under the Companies Acts 2006 in England and Wales (No 515900) and having its registered office at Tesco Stores Ltd, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA. Further information about how to contact us is set out below.

These Terms and Conditions govern your use of the Website and your relationship with Tesco Stores Limited trading as Jack’s (Jack’s, we or us). By using the Website, you agree to be legally bound by these Terms and Conditions. References to "you" and "your" are to you as an individual. If you are using the Website in the course of your business, you are also agreeing to these Terms and Conditions on behalf of that business and references to "you" and "your" also include your business. If you have any questions on these Terms and Conditions, please contact our customer service team, click here for contact details.

2. Other applicable terms

These Terms and Conditions refer to our Privacy and Cookies Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us, and set out information about the cookies on our Website. By using our Website, you agree to such processing and you warrant that all data provided by you is accurate.

If you do not agree to these Terms & Conditions or our Privacy and Cookies Policy, we’d kindly ask that you do not use our Website.

3. Use of the Website

The Website is provided to you free of charge for your personal use subject to these Terms and Conditions.

4. Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Website. You should periodically review them for changes, although where possible we will try to bring any changes to your attention by putting a notice on the Website. If you continue to use the Website the date on which any changes come into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.

5. Newsletter sign up

To sign up to our newsletter you must be over eighteen years of age. You must ensure that the email address provided by you on our website is correct and complete. By signing up to our newsletter you are signing up to receive Tesco Stores marketing (this includes Groceries, Clubcard, Wine by the case, Jack’s and similar goods and services).

6. Intellectual property

The content of the Website is protected by copyright, trademarks, database rights and other intellectual property rights (the "Intellectual Property Rights"). The Intellectual Property Rights in all material on the Website are owned by Tesco Stores Limited or its licensors. You may:

a. retrieve and display the content of the Website on a computer screen,

b. store such content in electronic form on disk as necessary to display it on a computer screen, (but not any server or other storage device connected to a network); or

c. print one copy of such content for your internal business use, provided you keep intact all and any copyright and proprietary notices.

You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.

No licence is granted to you in these Terms and Conditions to use any trademark of the Website or its affiliated companies including, without limitation, the trademarks “Jack’s” or “TESCO”.

7. Your use of the Website

You may not use the Website for any of the following purposes:

  • disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
  • gaining unauthorised access to other computer systems or confidential material;
  • interfering with any other person's use of the Website;
  • breaching any laws concerning the use of public telecommunications networks;
  • interfering or disrupting networks or web sites connected to the Website; and
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this section 7.

8. Availability of the Website

Although the Website aims to offer you the best service possible, Jack’s makes no promise that the services on the Website will meet your requirements. We cannot guarantee that the service will be fault-free. If a fault occurs in the service you should report it to our customer service team, click here for contact details, and we will attempt to correct the fault as soon as we reasonably can. We shall not be liable if for any reason there are any faults in the service.

Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as it reasonably can. We shall not be liable if for any reason the Website is unavailable at any time or for any period.

We make no promises that materials on the Website are appropriate or available for use in locations outside the United Kingdom.

9. Our right to suspend or stop your use

Jack’s may suspend or cancel your use of the Website immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

The suspension or cancellation of your use of the Website shall not affect either party's statutory rights or liabilities.

Paragraphs 4, 5 and 7 of these Terms and Conditions shall survive cancellation.

10. Our liability

You understand and agree that Jack’s does not guarantee the accuracy or completeness of any information provided in connection with the Website. Jack’s is not responsible for any errors or omissions or for the results obtained from the use of such information. Jack’s gives no warranty as to the accuracy or completeness of any such information, including information made available by Jack’s or our representatives.

Because the Website is provided to you free of charge, and for information and guidance purposes only, this is our entire liability to you under these Terms and Conditions. The Website is provided "as is", without any conditions, warranties or other terms of any kind.

We exclude all liability and responsibility for any loss or damage (including without limitation any direct or indirect loss, lost data, lost profits or loss or damages arising from or connected in any way to business interruption) that may result to you or a third party in connection with the Website in any way.

No advice or information whether oral or written obtained by you from Jack’s or within the Website shall create any warranty not expressly made in these Terms and Conditions or imposed by law.

This paragraph 10 shall not limit or affect our liability for fraud or if something we do negligently causes death or personal injury or for anything which cannot be excluded or limited under applicable law.

You understand and agree that Jack’s does not guarantee the accuracy or completeness of any information in or provided in connection with the Website. Jack’s is not responsible for any errors or omissions or for the results obtained from the use of such information.

11. Third Party Websites

As a convenience to Jack’s customers, the Website may link to other websites or material which are beyond its control. Jack’s is not responsible in any way for content outside the Website.

12. Applicable Law

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. The English Courts will have exclusive jurisdiction to determine any disputes which may arise out of, under or in connection with these Terms and Conditions.

13. Miscellaneous

Jack’s can assign its rights and/or obligations under these Terms and Conditions to any third party. You may not transfer any of your rights and/or obligations under these Terms and Conditions. Any rights not expressly granted in these Terms and Conditions are reserved.

If you breach these Terms and Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

Jack’s shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.